DDNS is supported by the DVR and the service is very popular. Setting up is straight forward, if not working, may use something else to help troubleshooting.
8100 series supports dyndns.org, we can also use other service to double check the problem.
for example, no-ip.com
1) download no-ip client and have it installed a computer.
2) register a no-ip website
3) use it to check if your site now can be assessed via no-ip website
* of course, make sure port forward 80 to the DVR internal IP address at router *
Remarks:
1) some routers supports DDNS, you can also make use of it, not necessarily to use the native DDNS function inside DVR.
How setup XJ 8100 Series DVR for Dynamic IP DDNS
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